Last Updated: March 2026
TreeHoleGo ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your information.
Data Linked to Your Identity
We may collect the following data and link it to your identity:
- Identifiers: Device ID, user ID, etc.
- Usage Data: App usage, feature interactions, etc.
- User Content: Photos, messages, avatars, etc.
- Contact Info: Email address, etc.
- Location: Precise coordinates for tree hole discovery and check-ins
- Purchases: In-app subscription records
The above data is used solely for the App and is not used for tracking purposes.
1. Information We Collect
- Account Info: Email address for authentication and notifications.
- Location Data: Precise coordinates for tree hole discovery and check-in verification. Note: Free users see offset coordinates for Pro tree holes to protect privacy.
- User Content: Uploaded photos, cave discussion messages, and avatars.
2. Information Use & Third-Party Services
Your information is used for core app functions including map display, achievement badges, check-in score calculation, and preventing cheating (e.g., GPS spoofing). We do not sell your personal data to third parties for marketing.
Third-Party Infrastructure: We use Supabase for storage and authentication. Encrypted messages use AES-CBC encryption, and the key is held only by the user.
3. Account Deletion and Data Retention
You may request account deletion at any time in the app. After deletion:
- Personal Identity: Email, nickname, avatar, and profile data are permanently deleted.
- Tree Hole Retention: Tree hole coordinates you created are kept anonymously and transferred to a system account for map continuity.
- Content Erasure: All check-in photos, messages, and discussion posts are permanently deleted.
4. Contact Us
If you have questions about this policy or your data rights, contact us:
[email protected]
5. Analytics and Device Information
To improve stability and experience, we may collect anonymous analytics and crash reports. To prevent cheating (e.g., GPS spoofing), we may analyze location and device data. We never sell this data to third parties for marketing.
6. Children's Privacy
TreeHoleGo is not intended for children under 13. If we learn of data collected without parental consent, we will delete it immediately.