If you encounter any technical issues, bugs, or account problems, please contact us directly:

Email: [email protected]

We usually reply within 24–48 hours.

1. How do I request a refund?

All payments are handled by Apple / Google. Please visit reportaproblem.apple.com for Apple, or request via Google Play.

2. Why is my location not updating?

Please ensure TreeHoleGo has permission to access your precise location. Use outdoors for best results. Check-in verification radius is 100 meters.

3. How can I delete my account?

Go to Settings → Delete Account in the app, or contact us by email.

TreeHoleGo Support

TreeHoleGo Android Beta